SHIPPING + RETURNS
Within New Zealand:
We offer FREE SHIPPING within NZ over $70! Your order will be delivered by NZ Post with tracking, so it pays to send it to a work address or mums house. We're unable to ship to PO Boxes.
Any accessories are sent within 3 business days.
All tee/hoodie orders placed by the cut-off date will be sent by the 25th of the month of the tee you ordered (i.e. Order by the 10th March, for a March tee to be shipped by the 25th March). We expect all orders to arrive before the end of the month however if you are having trouble with receiving your package, please contact us here.
Within Australia and the Islands:
For our sisters based in Australia, or any of our neighbouring islands (Fiji, Cook Islands, Samoa, Tonga, New Caledonia) we can get a tee your way for $10NZD shipping. This will be sent via International Air and will take 5-12 working days to arrive.
Rest of the world:
You want to take Lucky Girl global!? Amazing! We're able to get something your way for $25NZD shipping. This will be sent via International Air and will take 10-30 working days to arrive. If you work out the exchange rate between $NZD and your currency, we hope this balances out as much as possible. If not, you'll just have to make a trip to NZ.
Returns and Exchanges
We do not offer returns for change of mind, gifting or sizing issues, so please ensure you like what we do and what we stand for before ordering. You can find that out here!
We want you to receive the product you deserve. All items are quality checked before being sent out, however, should any items be faulty (holes, marks, print morphing), items can be returned and refunded on approval from Lucky Girl.